Bet9ja Withdrawal Issue : How To Resolve It. recently i have been trying to withdraw from my bet9ja account but each time i try withdrawal, i get an error "Account Information Do Not Match With The User Details"
and this got me wondering if bet9ja has a bug issue. after series of trying more time, i keep getting the same error from bet9ja withdrawal page. i got so worried and have to contact bet9ja customer service.
contacting bet9ja customer service, they told me that they have upgraded their withdrawal features and this new update requires that customers should send them mails to update their bet9ja user details. according to them, you will have to send your details such as Full Name, phone number, address, email address etc. especially the phone number, it is very important you update it with a working phone number.
you are also required to scan a copy of any Valid ID Card you have and attach it to the mail before sending to them. in my case i made used of Voters card. so you can try it. if you are finding it difficult or you are experiencing "Account Information Do Not Match With The User Details"
when trying to withdraw from bet9ja account
, then just visit bet9ja website and click on contact, you will see their contact email and phone number, you can use any of them to get in touch with them.
they will request for your account update details with your valid ID card
to be sent to them via mail. explain to them that you are having issues with withdrawal and so therefore they should update your bet9ja details with the one you will give them.
this was how i was able to resolve my issue with bet9ja withdrawal and my bet9ja withdrawal request was successful.
if you have not created BET9JA ACCOUNT
, CLICK HERE TO REGISTER FOR FREE
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Bro that's means you have to refollow the process each time. or it's if you have withdrawal issues onlyReplyDelete
once they have fixed it, its only once. not every time. the best way to resolve issue is to contact their customer serviceDelete